
State Farm® Insurance Agent Phil Cothran
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Gustavo Garcia
February 12, 2025
"Agents are always a pleasure to deal with and they are always very willing to make sure I’m satisfied with my insurance coverage , and they always send me birthday card and Christmas"
karla barraza
February 6, 2025
"Stephanie did amazing helping me answer questions and figuring out my billing issues. I am happy with her help and she was able to complete what I asked. Thank you so much."
"Karla, thank you for the wonderful five-star review. We are happy to hear Stephanie was able to assist you with your questions. Our team is dedicated to providing excellent service and it is rewarding to hear that Stephanie achieved that! "
Ruben
February 6, 2025
"Stephanie assisted me with an insurance quote over the phone on 2/5/25. She was polite, respectful, and professional. Great customer service! Thank you, Stephanie Gomez."
"Thank you for taking the time to leave a review for our agency and your experience with Stephanie! We are glad to hear she helped you in a professional manner. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We're always here to help!"
Alexis Banks-Ortega
February 5, 2025
"The young lady in training who helped me was very kind, patient, and took her time to ensure I was given the most accurate information and any savings I qualified for."
"We are so glad to hear that our team member provided patient and thorough assistance while ensuring you had the most accurate information and savings available! We appreciate your kind review and trust in us!"
Freddie Nass
February 4, 2025
"Very Very nice w talking on the phone an change my name on the billing adress thank you freddie 4th"
"Thank you, Freddie, for your kind review! We are glad we could assist you with updating your address. If you ever need anything else, we're here to help! "
Marylynn Nichols Arriola
February 3, 2025
"Angelina was so very nice to work with this afternoon. She was thorough, and considerate with answering all our questions."
"Thank you for the kind words! We are glad Angelina provided thorough and considerate assistance. We appreciate your feedback and we are always here to help!"
Vickie Mezzanatto
February 3, 2025
"Very nice on answer to questions .Thank You ."
"Thank you for your kind review! We're glad we could assist you. If you ever have more questions, we're always here to help!"
C.
February 2, 2025
"I recently had to add a different vehicle to my policy while removing one, and I was honestly stressed out about the situation prior to Jazmin assisting me —I thought it was going to be a hassle, but she proved me wrong; she handled everything, from answering my questions to providing the reassurance needed. It was astoundingly easy to transition the vehicle. She even called me a few days later to update me that it all went accordingly; I really appreciated her help and care. Thank you, Jazmin! One of the reasons I won’t ever leave Statefarm!"
"Thank you for sharing your experience with Jazmin. She really goes above and beyond for our customers. We are so glad to hear about how well she helped you. Thank you for choosing us!"
Kristina Burgos
January 31, 2025
"I worked with Stephanie today while she helped me add a car onto my insurance and she was so wonderful and helpful!!!"
"Thank you, Kristina! We love hearing how Stephanie helped you out. We appreciate you!"
Henry Gonzalez
January 31, 2025
"Our front windshield needed to be replaced. crack in the windshield. spoke to our agent, Phil Cochran, one of the young ladies at the agency took down all of the information and by the next two hours an appointment was scheduled to replace the windshield and the next day The windshield was replaced. Highly recommend Phil Cochran‘s office in Fontana on Sierra Avenue for all your insurance needs. The service and the follow-through is greatly appreciated. Continued success to you and your staff. And God bless you all."
"Hey Henry! Glad to hear our office took great care of you. Thank you for your review!"
Martha Lima
January 31, 2025
"I want to thank Stephanie for everything she has done in helping me out with my payment and policy including the questions I I have asked. She answered the questions and made every possible attempt. She went above and beyond to help me out She deserves a medal for best customer service award, but seriously customer service is a hard job and hard work. I should know I did it for over 10 years and it was was hard, I worked for a Tow Company and that was affiliate with Auto Club-AAA and customer service was communication over the phone and face to face. The explanation of what services can be done and performed. I felt that Stephanie was was that person when I felt that I was in distress she went above and beyond. A 1 out of 10 score she was a100% perfect. Thank you very much Stephanie"
"Hi Martha! Thank you for this amazing review. We are so happy to hear that Stephanie was able to answer all of your questions and give you that peace of mind. "
Robert Pahia
January 30, 2025
"Teresa was very courteous and professional. I needed a copy of our club’s policy which she quickly took care of within minutes. I have never had a negative experience with this office. Thank you for your continued support."
"Thank you, Robert! It is our pleasure to be able to assist you."
Annette Edwards
January 30, 2025
"Angelina was a big help to me toda6, thank you"
"¡Hi Annette! We are happy to hear that Angelina was able to help you. Thank you for taking the time to leave us a review."
Miguel Meneses
January 29, 2025
"I was at the office about a week ago for some information about my home mortgage insurance. I was looking for Abigail but she was out for lunch at the time. Angelina help me with no rush what so ever, she was very helpful and knowledgeable, she even had time to answer questions about my auto policy. Thanks again Angelina."
"Thank you for taking the time to leave us a review, Miguel! We are pleased to hear that Angelina was able to assist you with your insurance questions!"
Christina Gonzalez
January 27, 2025
"Been with them for about 20 years. Great Company, I don't plan on changing."
"We appreciate your loyalty, Christina! It is our pleasure to assist you."
MrNesto147
January 22, 2025
"Excellent customer service. We were recently informed by mail that some upgrades to our roof need to be completed in order for the policy to renew in March. Abigail Martinez Castro, Customer Service Representative, provided clarity to these requirements with an empathic and professional demeanor. She also emailed me supporting documentation to aid in executing the necessary upgrades. Abigail stayed on the phone with me for an extensive duration and restored our confidence (for now) in remaining with Stare Farm Insurance."
"We are happy that Abigail was able to assist you with your homeowner's policy! Thank you for your continued trust and loyalty."
Kali Root
January 21, 2025
"Abigal has been so great during my claim process. She has been very detailed in answering all of my questions & assisted with submitting documentation that I was unable to do on the website. Excellent customer service!"
"Thank you for taking the time to leave us a wonderful review! We are pleased that Abigail was able to assist you."
Miah Santiago
January 21, 2025
"Angelina is amazing!!! I call and she helps me out everytime with adding others on my insurance and changing my insurance, she has been the most helpful and accommodating!"
"Hi Miah! Thank you for a wonderful review. It is our pleasure to assist you!"
Tony Marin
January 20, 2025
"Teresa was very professional and friendly answering all my questions and so patience with me. Thank you so much keep up the good work."
"Hello Tony! Thank you for taking the time to leave us a review. We are happy to hear that Teresa was able to assist you with your questions."
Musty Mida
January 16, 2025
"Angelina was quick and very helpful in assisting me in what I needed."
"We love hearing that Angelina was friendly and efficient in assisting you with your account! Thank you for taking the time to leave your feedback. We look forward to continuing to service your insurance needs!"
Krystal Washington
January 14, 2025
"Angelina answered my call so professionally, I thought she was a recording! She handled my matter very swiftly and even gave me a courtesy call back to confirm everything was taken care of. I have had a great experience with State Farm so far!"
"Thank you for the fantastic review, Krystal! Angelina always aims for professional and efficient service. She known for going the extra mile to help our customers! Thank you for sharing your experience and we appreciate your trust in our agency and State Farm!"
Beverly Thomas-Marsh
January 9, 2025
"Abigail was extremely kind and thorough. She was a pleasure to speak with."
"Thank you for your kind words! We are so glad to hear that Abigail provided such a thorough and pleasant experience. We appreciate you taking the time to leave your feedback. Thank you for choosing us!!"
Roselina Heredia
January 7, 2025
"Me encanta cuando hablas a esta officina porque siempre te contesta Angelina y es muy amable y muy atenta a tus necesidades!"
"Muchas gracias por tu reseña! Nos encanta saber que Angelina siempre te atiende con amabilidad y atención. Nos esforzamos por brindar el mejor servicio, y comentarios como el tuyo nos motivan a seguir asi!"
Colly
January 3, 2025
"Angelina was very helpful and friendly and made it very easy and fast with my payment"
"We appreciate your business and your five star review!"
Lucy Najera
January 2, 2025
"Great customer service skills!"
"Thank you, Lucy, for choosing us and for leaving us this wonderful review!"