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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael Velasquez

February 17, 2026

5  out of  5
rating by Michael Velasquez
"Processing was easy, thanks"
We responded:
"Thank you for the five-star review, Michael! We appreciate your business!"
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Martha

February 12, 2026

5  out of  5
rating by Martha
"If you want to find a top notch agent , thoughtful, caring, someone who can give you the best deal for your insurance needs.................ANGELINA is the ONE !!!!!!"
We responded:
"Thank you for taking the time to write us a FABULOUS review! We appreciate your business."
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Jeshyum

February 7, 2026

5  out of  5
rating by Jeshyum
"Stephanie Gomez was amazing, had my mom in the call to help me out and Stephanie was very patient and understanding, got my insurance situated quickly like I wanted and if I need help with anything else, she’s who I’m calling."
We responded:
"Thank you so much for your kind words!! We are so glad to hear that Stephanie provided you and your mom with patient and understanding support, and that she was able to get your insurance sorted out quickly. We'll be sure to pass along your compliments to her. If you ever need assistance in the future, Stephanie and our team are always here to help!"
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Mariela Lopez

February 6, 2026

5  out of  5
rating by Mariela Lopez
"Veronica was very professional, very detailed and committed to making sure I got the best insurance quote. Very people friendly, great service. Thank you so much Veronica : )"
We responded:
"Thank you for your wonderful review! We're delighted to hear that Veronica provided you with professional, detailed, and friendly service while helping you find the best insurance quote. She does a great job taking care of our customers! We look forward to taking care of your insurance needs!"
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Salvador martinez

January 28, 2026

1  out of  5
rating by Salvador martinez
"StateFarm Phil Cothram fails to provide Employment practices liability insurance (EPLI) for business liability policy, did not offer it.
State Farm underwriter team don’t understand what an outlier is in statistics.
1. claim for wind storm that caused a water leak.
2. new water heater burst and caused damage to walls steam damage

unfortunaly after filing the claims the underwriter cancel homeowners policy.

very negative company"
We responded:
"Thank you for sharing your feedback and for being a valued customer with our agency. We are truly sorry to see you go and understand your concerns regarding your policy and claims. While certain underwriting decisions and claim outcomes are beyond our agency’s control, we always remain committed to providing the best service and support possible by exploring all possible options. We sincerely appreciate the opportunity to have served you and wish you all the best moving forward."
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Dena Dorsey

January 22, 2026

5  out of  5
rating by Dena Dorsey
"The best customer service at this office ever. Always very helpful and comforting in time of need. Always willing to help."
We responded:
"Thank you for your kind words! We're so glad our team could provide helpful and comforting service when you needed it most. We're always here to help however we can! Thank you for choosing us!"
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Ray Vasquez

December 23, 2025

5  out of  5
rating by Ray Vasquez
"Stephanie Gomez is very professional and polite. Took care of what I needed to have done and in a timely manner."
We responded:
"Thank you, Ray! We are happy to hear about your experience with Stephanie. She takes great care of our customers. Thank you for choosing us!"
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Jose Gonzalez

December 12, 2025

5  out of  5
rating by Jose Gonzalez
"amazing , answered all my questions , super polite and helpful , much appreciated thank you"
We responded:
"Thank you, Jose! We love hearing about how our staff took care of you as a customer. We are always happy to help. Thank you for choosing us to take care of your insurance needs."
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William Sterling

December 12, 2025

5  out of  5
rating by William Sterling
"Phil Cothran and his staff are simply the best of the insurance world. And an example, I just called to make a couple changes to my policy and spoke to Eileen to handle this and was impressed by how well she understands how to best set up my policies to make sure I have the coverage I need and was able to suggest a change to save some as well. She was also very pleasant to talk to."
We responded:
"This means a great deal coming from a long time customer like you! We really appreciate the review on how Eileen was able to help you navigate your insurance needs. We appreciate your business and are always here to help how we can. Thank you for continuing to choose us! "
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Fatima Zahir

December 10, 2025

5  out of  5
rating by Fatima Zahir
"Thank you Stephanie!"
We responded:
"Thank you for the five star review, Fatima!"
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Dolores Hunsaker

November 21, 2025

5  out of  5
rating by Dolores Hunsaker
"Stephanie provided great customer service! She took the time to do the research on my questions."
We responded:
"Dolores, thank you for being a loyal customer! We appreciate your business and the time you took to leave us this wonderful review. Looking forward to many more years in partnership with you."
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Ivan Debucquois

November 15, 2025

5  out of  5
rating by Ivan Debucquois
"Stephanie went out of her way to help me, explain the process and connect me to a claim adjuster. I am so grateful for the help! Really appreciate how the all process was handled."
We responded:
"We know claims can cause some stress and are happy to know that Stephanie helped you out! Thank you for trusting us with your insurance needs."
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Diana Alcaraz

November 13, 2025

5  out of  5
rating by Diana Alcaraz
"Angelina the agency rep awesome thank you for taking care of me"
We responded:
"Thank you for your 5-star review, Diana!"
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Jamie Moya

November 7, 2025

5  out of  5
rating by Jamie Moya
"Today, Stephanie called to happily tell me my insurance rates were going down! As always, Cothran’s office takes great care of its clients. I’ve been a client for nearly 20 years now, and Stephanie and the rest of the office staff are always friendly and very helpful. I highly recommend their office for all of your insurance needs."
We responded:
"Wow! What a wonderful review! Thank you for trusting us with your insurance for this many years. We look forward to many more."
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Nanny Bee

November 3, 2025

5  out of  5
rating by Nanny Bee
"Stephanie was amazing she helped me out with my questions and has a lovely personality."
We responded:
"Thank you for taking the time to leave our office a review! We appreciate your business."
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Leigh Grant

October 28, 2025

5  out of  5
rating by Leigh Grant
"Great with follow up. Explains very well"
We responded:
"Hi Leigh! Welcome to our office! We look forward to our continued partnership with you. Thank you for trusting us with your insurance needs."
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isae sanchez

October 27, 2025

5  out of  5
rating by isae sanchez
"Very professional."
We responded:
"Thank you, Isae! We are glad we met the professional five star service mark!"
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Lizette Josephine Nunez

October 16, 2025

5  out of  5
rating by Lizette Josephine Nunez
"Stephanie was great. Professional and straight to the point. The way I like it. Thank you for your great service Stephanie."
We responded:
"Thank you for the 5-star review!"
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Gee Gee

October 13, 2025

5  out of  5
rating by Gee Gee
"I just switched over to the Fontana State Farm location recently this past week. I've been a state farm customer for over 10yrs. When I switched office locations I had some questions/corrections to have fixed. Today I received a follow up call to confirm my recent office transfer by Abigail. She was so helpful, pleasant, knowledgeable, patient and professional. She gave me the customer service peace of mind I really needed. She answered all my questions and assisted with my payment correction request.
Thanks again Abigail and State Farm Team!"
We responded:
"Welcome to our office! Thank you for taking the time to leave us a review. We look forward continuing to serve you and your insurance needs."
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Erick Mora

September 30, 2025

5  out of  5
rating by Erick Mora
"Teresa was very helpful and nice during the call! 👍🏻"
We responded:
"Glad to hear Teresa was helpful to you! We appreciate you!"
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Sherese Whetstine

September 16, 2025

5  out of  5
rating by Sherese Whetstine
"Angelina was extremely helpful in answering all of our questions and concerns and using her expertise to help save us money on adding a new car to our policy . We are very grateful for all her help, I would definitely recommend her and this office to anyone needing help regarding insurance needs."
We responded:
"We’re delighted to hear Angelina provided expert guidance and helped you save on your policy! Thank you for your kind recommendation. We truly appreciate your trust and are here to support you with all your insurance needs!"
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Chris Rocha

September 16, 2025

5  out of  5
rating by Chris Rocha
"Opened the door to a huge smile from Angelina who assisted me and my wife offering us water before we started. She helped with our questions and concerns about insurance. She was very knowledgeable and was able to assist us. Thank you so much for your time. Definitely recommend reaching out to her."
We responded:
"Thank you for sharing such a wonderful experience! Angelina is known for her warm and attentive service, and we’re glad she made you and your wife feel welcome and well cared for. We appreciate your recommendation and look forward to assisting you again!"
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Andrew Hernandez

September 12, 2025

5  out of  5
rating by Andrew Hernandez
"Very Helpful, Answered all our questions"
We responded:
"Glad to hear our office was helpful in answering your questions! We are always happy to help! We appreciate the review!"
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Carlos

September 3, 2025

5  out of  5
rating by Carlos
"I recently came in to make a change to my policy and can say I had a pleasant experience. Agent Sara was helpful throughout the process and explained everything along the way. She was able to quote me different options all in a timely manner.
Update: still with State Farm agent Stephanie helped me add a new car fast and friendly."
We responded:
"We are so happy to hear our service has remained consistent over the years! We are always happy to help! "
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Jodi Alvarado

September 1, 2025

5  out of  5
rating by Jodi Alvarado
"I was called by a State Farm representative to let me know our auto insurance had gone down in price."
We responded:
"Thank you for the five star review, Jodi! We love being able to deliver good news!!"