State Farm® Insurance Agent Phil Cothran

"StateFarm Phil Cothram fails to provide Employment practices liability insurance (EPLI) for business liability policy, did not offer it. State Farm underwriter team don’t understand what an outlier is in statistics. 1. claim for wind storm that caused a water leak. 2. new water heater burst and caused damage to walls steam damage unfortunaly after filing the claims the underwriter cancel homeowners policy. very negative company"

"The best customer service at this office ever. Always very helpful and comforting in time of need. Always willing to help."

"Stephanie Gomez is very professional and polite. Took care of what I needed to have done and in a timely manner."

"amazing , answered all my questions , super polite and helpful , much appreciated thank you"

"Phil Cothran and his staff are simply the best of the insurance world. And an example, I just called to make a couple changes to my policy and spoke to Eileen to handle this and was impressed by how well she understands how to best set up my policies to make sure I have the coverage I need and was able to suggest a change to save some as well. She was also very pleasant to talk to."

"Thank you Stephanie!"

"Stephanie provided great customer service! She took the time to do the research on my questions."

"Stephanie went out of her way to help me, explain the process and connect me to a claim adjuster. I am so grateful for the help! Really appreciate how the all process was handled."

"Angelina the agency rep awesome thank you for taking care of me"

"Today, Stephanie called to happily tell me my insurance rates were going down! As always, Cothran’s office takes great care of its clients. I’ve been a client for nearly 20 years now, and Stephanie and the rest of the office staff are always friendly and very helpful. I highly recommend their office for all of your insurance needs."

"Stephanie was amazing she helped me out with my questions and has a lovely personality."

"Great with follow up. Explains very well"

"Stephanie was great. Professional and straight to the point. The way I like it. Thank you for your great service Stephanie."

"I just switched over to the Fontana State Farm location recently this past week. I've been a state farm customer for over 10yrs. When I switched office locations I had some questions/corrections to have fixed. Today I received a follow up call to confirm my recent office transfer by Abigail. She was so helpful, pleasant, knowledgeable, patient and professional. She gave me the customer service peace of mind I really needed. She answered all my questions and assisted with my payment correction request. Thanks again Abigail and State Farm Team!"

"I did receive excellent customer service"

"Teresa was very helpful and nice during the call! 👍🏻"

"Angelina was extremely helpful in answering all of our questions and concerns and using her expertise to help save us money on adding a new car to our policy . We are very grateful for all her help, I would definitely recommend her and this office to anyone needing help regarding insurance needs."

"I recently came in to make a change to my policy and can say I had a pleasant experience. Agent Sara was helpful throughout the process and explained everything along the way. She was able to quote me different options all in a timely manner. Update: still with State Farm agent Stephanie helped me add a new car fast and friendly."

"I was called by a State Farm representative to let me know our auto insurance had gone down in price."

"I needed some information on insured properties thru Phil Cothran State Farm Agent. I talked with Stephanie, who could not have been more helpful! I explained the situation and she said she would get right back to me with a solution. She did exactly as she said. She is an asset to Phil Cothran and State Farm."

"Angelina, the representative for State Farm office gave us excellent customer service. She was extremely knowledgeable, friendly and patient to answer all our questions and concerns.. Thank you"

"I called due to some questions regarding my insurance policy and Angelina helped me. She was extremely patient, nice and informative. She took the time to help me and answered all my questions. If you call ask for Angelina, she’s amazing and very knowledgeable."

"Very pleasant representative."

"I just had the pleasure of working with Angelina. I was in a pinch and needed to get a copy of my policy. She was super helpful, pulled up my file, emailed it to me and even waited on the line to make sure I received it. She is an awesome representative of her branch and has obviously had some great mentors. I am grateful for her help and she is just one more reason for my family to always be loyal to State Farm!"

"Your Representatives are always courteous and helpful and make any changes I have to do easy amd hustle free. Thank you Angelina for your assistance."